Frequently Asked Questions
Find answers to common questions about Hotel at Home
What do we offer?
Elegantly designed rooms for rent with a rooftop lounge exclusive to hotel guests. The rooftop lounge may also be rented for small events subject to prior arrangements.
Are walk-in guests allowed?
No. Prior booking is required.
How many guests can the rooms accommodate?
Gold Room is ideal for a couple and can accommodate 2 guests. Blue room is ideal for a small family or group and can accommodate 4 guests.
What is the set-up of the building?
The building is a mixed-used residential and commercial property. The rented rooms are located on the third floor of a walk-up building (no elevator). The rooftop lounge is located on the fourth floor. Our guests appreciate the added privacy this elevated location provides.
How far is the place from Tagaytay?
Hotel at Home is approximately 5–15 minutes from Tagaytay, depending on traffic.
Is parking available?
Yes, 1 free parking slot per room booked is available for guests during their stay.
What amenities are included in the unit?
Room Amenities
Basic Toiletries – shampoo, bath gel, toothpaste, toothbrush, vanity kit, shower cap
Towels, bathrobe, slippers, hair dryer
Personal refrigerator
Aircon
Wi-fi
55” Smart TV with Bluetooth Speaker
Hot Shower
Humidifier
Flat Iron and Ironing Board, steamer – available upon request
Rooftop Lounge
Dining area – Indoor and outdoor
Wine and liquor – By pre-order upon check in. Outside alcoholic drinks are subject to ₱500 corkage fee per bottle (wine/liquor)
65” Smart TV with Bluetooth speaker
Microphone for Karaoke – by request
Can we cook or bring food?
Guests are welcome to bring outside food and enjoy their meals in the room or at the private rooftop lounge. To help maintain the space and furnishings, cooking inside the room and at the rooftop lounge is not allowed. If you’d like to explore local dining, Tagaytay’s restaurants and cafés are just a short drive away.
Is breakfast included?
Yes, complimentary breakfast is included with your stay. A breakfast menu will be provided in your room, and we encourage guests to pre-order their meals ahead of time. Please also inform us of any dietary preferences or food allergies so we can prepare accordingly.
Are pets allowed?
For the comfort and safety of all guests, pets are not allowed inside the building. However, a nearby pet hotel is available, subject to a separate fee.
Is smoking allowed?
Smoking and vaping is not allowed inside the rooms and in enclosed areas within the rooftop lounge. Designated open areas in the rooftop lounge are provided for smoking.
Can I host small events or workshops?
Small gatherings such as intimate dinners, creative workshops, or celebrations may be allowed on the rooftop lounge subject to additional charges and considering the maximum number of guests allowed. Please contact us in advance so we can discuss your plans and ensure the setup works for your group.
Can I request extra amenities or services?
Depending on availability, additional amenities such as extra pillows, blankets, or event setups may be provided. Please contact us in advance to coordinate your needs.
Is housekeeping provided?
Housekeeping services are available upon request. Additional charges may apply for extended stays.